Privacy Policy

 

Welcome to the privacy notice for Dismax Media Ltd. which has its registered office at
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Dismax Media Ltd is committed to safeguarding your personal information and respects your right to privacy. This privacy statement will explain how we handle your personal information when you visit our website (independent of where you are accessing it from), as well as your privacy rights and how the law is designed to protect you.
This privacy notice is provided in a 10 Part format. Please see the specific areas set out below:

1. Introduction, Information and our Identity
2. What kind of data do we gather?
3. How is the information about you gathered?
4. How do we use and share your personal information?
5. Disclosure of your personal information
6. How long do we keep your personal information?
7. Transfers of Data Internationally
8. Data Security
9. Glossary – Lawful Basis
10. Your Legal Rights

 

1. Introduction, Information and our Identity

Privacy Statement Objectives

This privacy statement aims to inform you of how Dismax Media Ltd collects and uses the personal information you provide through the use of this website, including any information you may provide through this website when you register as a content provider or buyer, register as a website subscriber, make a purchase, or participate in a contest.

The Website is not intended for use by anyone under the age of 18 (each, a “Child” or “Children”), and we do not intentionally collect any personal information regarding Children. Contact us at support@arousetv.vip if you think we have gathered personal information on your child and ask us to stop processing that information.

 

Controller

Your personal information is under the custody and supervision of Dismax Media Limited (also referred to as Arousetv.vip, “we,” “us,” or “our” in this privacy statement).

A data protection officer (DPO) that we have selected is in charge of managing inquiries regarding this privacy policy. Please get in touch with the DPO using the information provided below if you have any issues concerning this privacy statement.

 

Contact Info

Legal Name of Company – Dismax Media Ltd

Data Privacy Manager – Mark Matthews

Email Address – support@arousetv.vip

Postal Address – 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

You have the right to file a complaint at any time with the UK’s supervisory body for data protection, the Information Commissioner’s Office (ICO; www.ico.org.uk). However, we would like the opportunity to address any concerns before you approach the ICO, so please get in touch with us first.

 

External Sites and Third Parties

Links to third-party websites, plug-ins, and programmes may be found on this website. It’s possible for third parties to gather or share information about you if you click on those links or enable those connections. These third-party websites are not under our control, and their privacy policies are not our responsibility. We advise reading the privacy policies of any website you visit after leaving ours.

 

Important Notes

In order to fully understand how and why we may use your data, it is crucial that you read this Policy in conjunction with any other privacy notices or fair processing notices that we may provide on the Website at or around the time that we collect and process personal data about you (for instance, fair processing notices that we may display to you at the time that you sign up to receive email updates from us or when you use one of our services for the first time).

This Policy should be read in conjunction with other notifications on the Website, such as our [Website Terms and Conditions / Platform Terms] and our Cookies Policy. This Policy is not meant to take the place of or replace these terms.

 

Updates to the privacy notice and your need to inform us of changes

You accept our terms (including those that may be updated from time to time) and this Policy by visiting or otherwise using the Website. Please cease using the website if, for any reason, you do not accept the terms of this policy.

To reflect changes to our business or alterations in the law, we retain the right to edit, update, or modify this Policy at any time. We will try to notify website visitors when there are substantial changes by, most likely, showing you a notification when you next log in to the website. However, it is your duty to review this Policy each time you use the Website and to be informed of any updates. 

It is crucial that the personal information we have on you is accurate and up to date. If your personal information changes throughout your partnership with us, kindly let us know.

Contact us at support@arousetv.vip for the most recent update, which was made on October 19, 2023.

 

2. What kind of Data do we gather?

What exactly is personal data?

When this Policy talks about “personal data,” it means information about you that could be used to identify you, like your name, date of birth, contact information, and even your IP address.

All organizations that process personal data in the UK are required by law to do so in specific ways and to make sure you are adequately informed about how your data is used. Additionally, you have several rights to stop those organizations from processing your data illegally and to ask them for details about how they are using it. Please refer to the section of this policy under “Your Rights” for further details regarding these rights.

What kind of information is gathered about you when you use the website?

Any information that can be used to identify an individual is referred to as personal data or personal information. It excludes information that has been anonymized (anonymous data).

The specific information you voluntarily provide to us while using the website determines the personal data we get from you, but it may include:

We may gather, use, keep, and transfer the following categories of personal information about you:

1. Identity Data comprises your name, birthdate, gender, and any information from any identity documents you give us (like your passport, driver’s license, or similar document; these may or may not contain health information or other specific types of personal data).
2. Contact Information, such as your phone number, billing address, delivery address, and email address.
3. Transaction Data is information regarding payments to and from you as well as other specifics about goods or services you’ve bought from us or while visiting the website. Technical information, such as your operating system, browser type and version, IP address, and login credentials.
4. Profile Data Your login, password, social network account information, hobbies, preferences, comments, survey results, and other personal information included in any material you contribute to the website and how you use our products, services. Location information, such as the place from where you accessed the website. Usage Data, which comprises particulars regarding your website usage are all considered profile data.
5. Audio Visual Data, such as recordings of you and the content you ask us to publish or contribute to the website. Dismax Media Ltd do not allow direct publishing to the website ArouseTV.vip. As such, after your content has been verified and accepted for publication, your content will then considered as profile data.
6. Marketing and Communications Data: This contains details about the kind of advertisements we think you’re most likely to be interested in, as well as your preferences for getting marketing from us and our third parties.

 

Additionally, for whatever purpose, we collect, use, and distribute aggregated data, such as demographic or statistical information. Since it does not directly or indirectly expose your identify, aggregate data—which may be derived from your personal data—is not legally regarded as personal information. For instance, we may combine your Usage Data to determine the proportion of users who visit a particular website feature. But if we combine or link aggregated data with your personal information in a way that makes it possible to identify you directly or indirectly, we recognise the combined information as personal information and will use it in line with this privacy notice.

 

If you do not give personal information

If you refuse to submit personal information when we seek it according to a legal requirement or the conditions of a contract we have with you, we may not be able to carry out the terms of the contract we currently have with you or are attempting to enter into with you (for example, to provide you with goods or services). In this situation, we might need to cancel a product or service you have with us, but we’ll let you know right away if that’s the case.

 

 

3. How is the information about you gathered?

We utilise a variety of techniques to get information from and about you, including : Direct contact with us

As part of the process of creating your account, you will probably be asked to fill out several forms and supply us with some personal information when using the website. As you will give us information about your name and location when making your account and then filling up your user profile page, this will contain Identity, Contact, and Financial Data.

We may gather, store, and use any personal information you voluntarily provide to us or upload to the website. Examples of such information include registering on the Arouse network or filling out other registration forms; subscribing to a creator profile, publication, or newsletter; requesting marketing to be sent to you; engaging in social media functions; participating in online surveys; completing forms or questionnaires that we present to you; leaving comments or other messages on the website; entering competitions; or similar activities.

 

Utilising the Website

When you use the website to communicate with other users, we will gather information about your interactions with the website and other users as well as any data you upload to it (such as material you ask us to post or messages you send).

Therefore, for instance, if you send a message to another user, we will gather data on the message’s content and the fact that you sent it to another user. Additionally, we gather information on the posts and content you visit, as well as the ones you like or agree with (for example, when you express your approval of a piece without actually commenting on it). When combined, these frequently provide us with a rather comprehensive image of the topics and people that consumers enjoy conversing about.

Please be advised that the data we process regarding private messages you send is processed in the same manner as data about communications you post publicly.

We shall gather information on the types of services or contacts that most often catch your attention when you use the Website to purchase premium services or content. This is on top of the data that we already have about each individual financial transaction you make in connection with services.

Always keep in mind that most of the content you agree/ask us to upload to the website is accessible to the public. This means that in addition to us gathering data about your posts, other website users will also be able to view the content you have submitted.

 

Interactions or automated technology

We will also collect personal data about you and various information about the technology you use when you visit and interact with the Website using technologies such as cookies. We may gather the following types of information: a_data pertaining to your device, browser, or operating system. b_your Internet Protocol (IP) address. c_information about the links you click on the Website and the pages, material, or profiles you read. d_duration of visits to specific pages, content, or profiles. e_topics you looked at or searched for. f_response times for pages. g_download errors and/or broken links records. h_information about page interaction (such as scrolling, clicks, and mouse-overs). i_techniques for navigating away from a page; and J_the complete URL click stream to, though, and from the Website (including date and time).

We utilise the data given above for a variety of purposes. For starters, we use it to guarantee that the Website functions properly, is secure, and that you can fully benefit from it. Second, we utilise the information to track online traffic and audience involvement across the Website. We engage in both activities because we have a legitimate reason to do so.

Please read our Cookies Policy for more information on this type of technology and specifics on the cookies that we use on the Website.

 

Third-party sources or publicly accessible sources

As stated below, we might obtain personal information about you from a variety of third parties and open sources.

the following sources for technical data: (for example, business partners, technical and delivery subcontractors, advertising networks, analytics providers, search information providers, credit reference agencies).

Analytical companies established in the EU, like Google;

Networks of advertisements; and search for EU-based information suppliers.

From companies that offer technical, payment, and delivery services and are based in the EU: contact, financial, and transaction data.

Identity and contact information obtained from data aggregators or brokers based in the EU.

Identity and contact information from data aggregators or brokers, publicly accessible sources, such as the Electoral Register, Companies House, and HMRC’s VAT Register.

In this case, we will collect personal data from such third parties, such as your username, social network account credentials, location, and IP address.

Except for sending you email or text messages from third parties with direct marketing messages, we generally do not use consent as a legal basis for processing your personal data. You have the option to revoke your marketing permission at any moment by getting in touch with us.

If you need to update the information you previously provided to us, please contact us at support@arousetv.vip

 

 

4. How do we use and share your personal information?

Legal grounds for processing your data.

We will only use your personal information where permitted by law. We will most usually utilise your personal information in the following situations:

1. Where you have asked us to do so or have otherwise given your consent.
2. Where we must carry out the terms of the agreement we’re about to or have with you.
3. When it is necessary to share your name and social media handles with a third party referrer (affiliate) whose link you used to sign up for the Arousetv.vip platform and where doing so is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not conflict with those interests.
4. where we must adhere to a legal requirement.
5. Where we are required to do so in order to carry out a contract, we have with you.
6. Where it is essential for our legitimate interests (or the legitimate interests of a third party) and your basic rights do not outweigh those interests; and
7. vii)Where we must comply with a legal or regulatory requirement.

 

To learn more about the many legal justifications we will use to use your personal data, please refer to the definition of “Lawful Basis” in the Glossary section below.

Except for Special Categories of Data (please see above), we generally do not rely on consent as a legal basis for processing your personal data, though we will obtain your consent before sending you email or text messages from third parties for direct marketing purposes. You have the option to revoke your marketing permission at any moment by getting in touch with us. support@arousetv.vip

Here are some examples of how we may use the information we gather about you, as well as the legal basis for doing so.

 

 

 

Advertising and Marketing

We may use your personal information to generate an opinion on what you might desire or need, or what would be of interest to you. This is how we determine which services and offers may be of interest to you (this is referred to as marketing).

 

Promotional Offers from us

We may make assumptions about what you might need or want or find interesting based on your Identity, Contact, Technical, Usage, and Profile Data. Defined as “marketing”.

If you have requested information from us, purchased goods or services from us, or given us your information when you registered for a promotion and, in each case, have not chosen to opt out of receiving that marketing, you will get marketing messages from us.

You will only get marketing communications from us (such as e-mails or text messages) if you requested information from us or purchased content, goods, or services from us or through the Website and did not opt out of receiving that marketing at the time of purchase.

 

Opting Out of Marketing

To unsubscribe from marketing messages, simply click the unsubscribe link at the bottom of any marketing message at any time. If you do not want to receive marketing materials from us, please contact us directly.

If you ‘opt-out’ of getting commercial messages from us, we may keep your e-mail address or other contact information on file. We will keep your contact information on file to guarantee that we continue to honour and respect your opt-out choice.

 

Sharing your personal information

We may disclose your personal data in the following ways, depending on how and why you supply it to us:

[a] with any member of our company group, which includes, but is not limited to, our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

[b] with specified official bodies, such as national and local government bodies, HM Revenue & Customs, regulators and other tax authorities, law enforcement agencies, and fraud protection agencies, to prevent and detect fraud or credit risks.

[c] with selected third parties who we subcontract to offer certain services and/or portions of the Website’s functioning, such as when we employ third parties to host and/or store data for us or when we use third-party IT systems (see “Service Providers” below).

[d] with analytics and search engine providers who help us enhance and optimise this Website as indicated above.

[e] with the authors of profiles, content, and channels that you have subscribed to or that are otherwise for sale on the Website; and

[f] with carefully selected third parties with whom we enter into professional service agreements, such as our insurers, accountants, auditors, and lawyers.

 

 

5. Disclosure of your personal information 

[a] If we were to sell or buy a business or assets, we may reveal your personal information to the prospective seller or buyer as part of the transaction.

[b] If Dismax Media Ltd or substantially all its assets are acquired by a third party, personal data about our customers kept by us will be one of the transferred assets.

[c] if we are required to disclose or share your personal data to comply with a legal obligation, or if we are required to reveal your information to a lawful authority to assist in the investigation of a crime or disorder; and/or

[d] to enforce or apply the Website’s terms of use or terms and conditions; or to protect our company’s, our customers’, or others’ rights, property, or safety. This involves exchanging information with other firms and organisations for the goals of preventing fraud and lowering credit risk.

 

Cookies

You can configure your browser to inform you when websites access or set cookies, or to reject all or some browser cookies. Please be aware that some portions of our website may become inaccessible or malfunction if you disable or reject cookies. Please refer to our Cookie Policy for additional details regarding the cookies we use.

 

Change of Purpose

Unless we reasonably believe that we need to use your personal data for another reason that is compatible with the original purpose, we will only use it for those purposes for which we collected it. 

If we need to use your personal information for a different reason, we will let you know and explain the legal justification for doing so.

Please take note that, when necessary or permitted by law, we may process your personal data without your knowledge or consent and in accordance with the aforementioned guidelines.

 

Disclosure of your Personal Data

If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

All third parties must adhere to the law and respect the security of your personal data, as required by us. We only permit our third-party service providers to process your personal data for those reasons and in line with our instructions. We do not permit them to use your personal data for their own purposes.

 

Service Providers

Our service suppliers give us with administrative, statistical, and technical assistance. We shall only supply service providers with the personal data they require to perform the services we have requested, and we will require that they protect this data and do not use it for any other reason. We take these connections seriously and require all our data processors to sign contracts with us outlining their commitment to respecting individual rights and aiding us in assisting you in exercising your rights as a data subject. Contact us at support@arousetv.vip for more information about the service providers we utilise.

 

Links to third-party websites

When we provide links to third-party websites, plug-ins, and programmes that are not linked with the Website, we have no control over them, and they are not covered by this Policy. If you use the links provided to access third-party sites, the operators of these sites may gather personal data from you that they may use in line with their own privacy policies. Please review their rules before submitting any personal information to those websites.

 

 

6. How long do we keep your personal information?

We will keep your personal data on our systems for as long as it is necessary to provide you with the services you have requested, including to meet any legal, regulatory, tax, accounting, or reporting requirements. In the event of a complaint or if we reasonably believe there is a risk of litigation arising from our engagement with you, we may preserve your personal data for a longer period.

Details of retention periods for different aspects of your personal data are [available in our retention policy which you can request from us by contacting us at support@arousetv.vip

As a result, you should anticipate that we will retain your personal data for as long as you have a registered account on the Website (whether such account is regularly utilised). If you delete your account, we may be required to retain some of the personal data linked with that account, as well as transactions for services purchased via it, for up to six years (for the reasons stated above).

In certain instances, you may request that we delete part or all your data sooner: see ‘YourRights’ below for more information.

We may anonymize your personal data (such that it can no longer be associated with you) for research or statistical purposes in some instances, in which case we may use this information indefinitely without further notice.

Security Dismax Media LTD is concerned about the security of your information. We have implemented suitable security measures, such as the use of secure servers, encryption, and passwords, to prevent your personal data from being mistakenly lost, used, or accessed in an unauthorised manner, altered, or disclosed. If you have chosen or we have given you a password that allows you to access specific areas of this Website, you are responsible for keeping this password secure. We request that you not share the password with anyone.

Furthermore, we restrict access to your personal data to employees, agents, contractors, and other third parties that have a legitimate business need to know. They are bound by a duty of secrecy and will only process your personal data on our instructions.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach as required by law.

 

 

7. Transfers of Data Internationally

If you live in Europe, please be aware that we utilise service providers based outside of the United Kingdom and/or the European Economic Area (the “EEA”). These service providers may work for us or one of our suppliers and may be involved in activities such as fulfilling your request for information from the Website, processing your payment information, and providing services or support services.

We make every effort to reduce the number of international data transfers that occur without your prior knowledge and consent (for example, when you use the Website to interact directly with another user based outside of the UK or EEA, and the transfer is one that you actively cause to occur). We frequently utilise providers headquartered outside of Europe to ensure that the Website works well when users from one country want to interact with individuals from another.

When we transmit your data to a service provider located outside of the EEA, we make every effort to ensure that suitable protections are in place to ensure the security of your personal data and the protection of your rights as a data subject. Personal data is transferred in one of two ways:

[a] to a European Commission-accredited nation that provides an acceptable degree of protection; or

[b] to a nation that does not provide adequate protection but whose transfer is managed by the European Commission’s standard contractual terms or by implementing other relevant cross-border transfer solutions to guarantee adequate protection.

By providing your personal information, you consent to this transmission, storage, or processing. If you would need additional information about the mechanism used to send your personal data, please contact support@arousetv.vip

 

 

8. Data Security

We have put in place the necessary security measures to guard against the unintentional loss, alteration, disclosure, or use of your personal information. Additionally, we only allow employees, agents, contractors, and other third parties who have a business need to know access to your personal information. They have a confidentiality obligation and will only act in accordance with our instructions while processing your personal data.

When we are legally obligated to do so, we will notify you and any relevant regulator of a breach and will have procedures in place to deal with any suspected personal data breach.

Please be aware that any username or handle you choose to use while signing up for an account or visiting our site(s) may be shown in chat or group chat settings. Please refrain from including any private information in the username itself because of this.

 

 

9. Glossary – Lawful Basis

Legitimate interest refers to our company’s interest in running and managing our operations in a way that enables us to provide you with the greatest service possible along with the best and most secure experience. Before we use your personal data for our legitimate interests, we make sure we weigh all of the potential effects—both good and bad—on you and your rights. Unless we have your consent or are otherwise required or permitted by law, we do not use your personal data for activities where our interests are outweighed by the impact on you. By contacting us via the Contact Details, you can learn more about how we weigh our legitimate interests against any potential negative effects on you with regard to particular activities.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

 

Third Parties

Internal Third Parties

Other businesses that are situated in the UK and are part of the Dismax Media Limited Group offer IT and system administration services as well as leadership reporting. 

External Third Parties

UK-based service firms that offer system management and IT services are serving as processors.

UK-based experts who offer consulting, banking, legal, insurance, and accounting services, such as lawyers, bankers, auditors, and insurers.

HM Revenue & Customs, government agencies, and other organisations with headquarters in the UK.

 

 

10. Your Legal Rights

If you live in the UK or the EEA, the following information on your rights applies to you. This section of The Policy is a required statement that outlines specific laws that apply in your jurisdiction. It is not a substitute for, nor an extension of, your legal rights, and should only be regarded as a summary of such legislation.

If you do not live in one of the above-mentioned regions, this information does not apply to you.

If you live in one of the above-mentioned regions, you have the following rights in connection to your personal data kept by Dismax Media Ltd

Right of Entry

You have the right to seek access to the personal data that we possess about you at any time (this is known as a “subject access request”).

Please keep in mind that this right entitles you to a copy of the personal data that we possess about you so that you can check that it is correct and that we are processing that personal data properly. It is not a right to obtain personal information about other individuals, nor is it a right to request specific documents from us that are unrelated to your personal information.

You may exercise this right at any time by writing to us and informing us that you are requesting subject access. This request does not require the completion of any forms.

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

. Request access to your personal data.

. Request correction of your personal data.

. Request erasure of your personal data.

. Object to processing of your personal data.

. Request restriction of processing your personal data.

. Request transfer of your personal data.

. Right to withdraw consent.

 

If you wish to exercise any of the rights set out above, please contact us at support@arousetv.vip

 

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

Your Right to Erasure and Rectification

You may request that we rectify any personal data we possess on you that you believe is incorrect or inaccurate at any time. You may also request that we delete personal information if you do not believe we need to keep it (this is known as the “right to be forgotten”).

Please keep in mind that we may ask you to verify any new data you supply to us and that we may take our own procedures to ensure that the new data you have provided us with is correct. Furthermore, we are not necessarily required to destroy personal data when asked to do so if we have an ongoing legal responsibility or need to continue processing such personal data, for example.

You can exercise this right at any time by writing to us and informing us of your desire to have your personal data corrected or destroyed, as well as the grounds for your request. If you want us to replace faulty data with new data, please tell us what it is. This type of request does not require the completion of a specific form.

 

Your Ability to Limit Processing

If we process your personal data based on a legitimate interest (see the sections of this Policy that explain how and why we use your information), you have the right to ask us to stop doing so if you believe that doing so violates your fundamental rights and freedoms or that those legitimate interests are invalid.

You may also request that we stop processing your personal data (a) if you dispute the accuracy of that data and want us to verify its accuracy; (b) where it has been established that our use of the data is illegal but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you want us to keep it in order for you to establish, exercise, or defend legal claims.

Please keep in mind that if we believe we have a good legal reason to continue processing personal data that you have asked us to stop processing, we will tell you why, either when we respond to your request or after we have had the opportunity to consider and investigate it.

You may exercise this right at any time by writing to us and requesting that we stop processing the relevant part of your personal data, as well as explaining which of the above conditions you believe is applicable to that request. This type of request does not require the completion of a specific form.

 

Your Right to Transferability

If you desire to transfer personal data that we hold on to you and that is processed by automatic means to a third party, please contact us and request that it be sent to you in a generally used machine-readable format.

We do not anticipate this right being particularly relevant to the majority of individuals with whom we engage due to the nature of our job and the systems that we employ. We are, nevertheless, delighted to accept requests to transmit your data to a third party.

 

Your Right to Refuse Processing

You have the right to object to the processing of your personal data where we rely on a legitimate interest to do so. We will comply with your request unless we have a strong overriding legitimate interest in continuing to process your personal data to establish, exercise, or defend a legal claim.

 

Your Right to Refuse Communications

You have the right to opt-out of receiving e-mail marketing communications (or other regulated electronic messaging) at any time. You can do so by clicking the ‘unsubscribe’ link in the footer of each email (or the equivalent mechanism in those communications).

If you are unable to utilise those links, or if you prefer to contact us directly, you can unsubscribe by writing to us at support@arousetv.vip and specifying which communications you would like us to cease sending you. Please keep in mind that requesting a modification in this manner will most likely result in a lengthier wait time.

You have the right to object to automated decision-making and profiling.

You have the right to be informed of the existence of any automated decision making and profiling of your personal data, as well as to be provided with meaningful information about the logic involved, as well as the significance and anticipated consequences of such processing affecting you.

If you want additional information about any automated decision making and profiling, or if you wish to object to it, you can do so at any time by writing to us and informing us that you are making such a request. This type of request does not require the completion of a specific form.

 

Making use of your rights

When you write to us asking to exercise your rights, we have the right to ask you to provide proof that you are who you claim you are. We may request copies of necessary ID documents to assist us in verifying your identification.

It will assist us process your request if you explicitly specify the right you want to exercise and, where applicable, why you want to exercise it. The more exact and explicit you can be, the sooner and more efficiently we can handle your request. If you do not supply us with adequate information, we may postpone processing your request until you provide us with further information (and we will notify you if this is the case).

 

Statutory Authority

If you are dissatisfied with how we have handled your data, you have the right to file a complaint with your local data and privacy regulator. If you want to contact them, use their public contact information.

If you live in the United Kingdom, your local regulator is the Information Commissioner’s Office. The European Data Protection Board publishes the contact information for your local regulator if you live in the European Union.

Contact Information

If you have any questions about this Policy, want to exercise any of your rights outlined above, or believe the Policy has not been followed, please contact us at support@arousetv.vip.

 

Contact Info

Legal Name of Company – Dismax Media Ltd

Data Privacy Manager – Mark Matthews

Email Address – support@arousetv.vip

Postal Address – 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM

Telephone – +44 7478 685805

 

You may also file a complaint with the appropriate supervisory body regarding how we process your personal data. We would, however, like the opportunity to address any concerns before you approach the appropriate supervisory authorities, so please contact us first.